iPad News

AT&T does right by weather-impacted iPad owner

Sadly, the south central US has been hit with a powerful cluster of tornadoes today, and scores of communities have been affected. Tuscaloosa, AL has been particularly hard hit, with several fatalities, scores of injuries and thousands of structures and vehicles damaged.
While the human and fiscal cost of today’s storms has yet to be calculated, in one small way AT&T helped to ease the challenge for a TUAW reader. Adam T. wrote in to say that his home in Huntsville, AL is likely to be without power for several days, meaning that his Internet connectivity is also going to be knocked out. He planned to use his 3G iPad to keep track of weather alerts and emergency information, but realized that he was rapidly going to overflow his 250 MB data plan.
Adam called AT&T customer service to explain the situation and request a data plan upgrade to the 2 GB plan. To his surprise, the service rep gave him the bump to the 2 GB plan at no charge. A small gesture in the scheme of today’s events, perhaps, but one that Adam appreciated — and so do we.